Q. Why can’t I log into my application?
A. If you can’t log into your application, first of all make sure you’re trying to log into Apply and not Track by mistake. If you’ve forgotten your username or password, try our ‘Forgotten login?’ link to retrieve or reset your details. If you’re still having trouble then give us a call so one of our advisers can help.
Q. How do I add my qualifications?
A. Before you can add any qualifications you need to add the schools or colleges where you’ve taken them. This video explains everything you need to do.
Q. How should I write my personal statement?
A. The personal statement may appear daunting at first but try not to panic, we’ve got lots of advice to help! Start by checking out the pointers on our website, then take a few moments to watch our personal statement video.
For further inspiration, check out this great video from someone who reads personal statements for a uni.
We also have an interactive personal statement tool to help you think about what you should include in your personal statement, and how to structure it.
Q. How does the reference section work?
A. There are three ways to request a reference, and the one you’ll use will depend on how you’re applying. Watch our video for a step-by-step guide to what you’ve got to do.
Q. Why can’t I pay and send my application?
A. You can only pay for and send your application when every section of your application is marked with a red tick. If you’re applying through a school or college, they’ll be able to complete a reference and send us your application after you’ve paid for your application. If you’re applying independently, then you can pay for and send us your application once your referee has finished your reference.
Q. What time is the deadline on 15 January?
A. Applications for the majority of courses should arrive at UCAS by 18:00 (UK time) on 15 January (check your chosen course details in our search tool for the correct deadline). This is to ensure that it gets equal consideration by the unis and colleges you're applying to.
If you’ve got any other questions about your application check out our info on www.ucas.com or get in touch with our advisers on Facebook or Twitter.