You can only pay for your UCAS application when every section is marked with a red tick. If you’re applying through your school or college, they’ll be able send us your application after you’ve paid. If you’re applying independently then you can hit ‘pay/send’ straight away once your referee has completed their reference. Ross, one of our advisers, explains all in this short video.
If your payment won’t go through…
Make sure you:
If you’re applying from outside the UK
Your payment may be failing for a number of reasons:
If after reading all this advice you’re still having payment problems, contact us to speak to one of our advisers.
If your payment won’t go through…
Make sure you:
- enter the correct 16 digit number from the front of your payment card.
- enter the end date and start date, if shown, from the front of your payment card.
- enter the last 3 digits from the signature strip on the back of your payment card when you’re asked for the CV2 number.
- have sufficient funds in your account to pay for the application – it’s £12 if you’re applying for one choice or £23 if you’re applying for multiple choices, or if you’re applying after 30 June.
- enter the correct issue number as shown on the front of your card. This is usually only necessary if you have a Maestro card. An issue number isn’t needed for most Visa cards.
If you’re applying from outside the UK
Your payment may be failing for a number of reasons:
- Your bank may think the transaction is fraudulent as it’s being made to a different country. Contact your bank to confirm the payment is genuine.
- Your payment card may not be registered for online payments – this is a requirement for all payments we accept. If this is the case, or you’re unsure whether your card is registered to make online payments, contact your bank to register your card for either Verified by Visa or MasterCard Securecode (depending on the card you’re using).
If after reading all this advice you’re still having payment problems, contact us to speak to one of our advisers.
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