Why can't I send my application?
Your application is not complete until your referees have given their agreement and completed and submitted a reference for you. Once they've done this, you'll be able to access the Pay and Send option. So, first check that you have sent your reference request by going to the reference section and clicking the button to 'Send Reference requests'. Then contact your referees to make sure they have received the email. If they haven’t, check out the 'Why hasn’t my referee received the email' FAQ below for more advice. When each of your referees have submitted their reference, we will email you to let you know and this is when you’ll be able to pay for and send your application.
How do I send a reference request?
After you have completed all sections of the application – including the check form section –
an option will appear on the reference page to “Send Reference Request”. After you have clicked this button, all but your reference and choices section will be locked down and no longer editable, so be sure to check all the details before doing this. Once you've sent the reference request, it's a good idea to contact your referee to make sure they've received the email from us. When both references are complete and have been submitted, we'll email you to let you know that you can log into your application to make your payment and send it to us.
My referee hasn't received the request, what can I do?
If you've definitely sent your reference request then it’s possible that the email has been blocked by your referee's email account. In this situation you need to ask them to add Uttenquiries@ucas.com to their email address book. Once they've done this you'll need to send them another request, so go to the reference section of your application, click ‘edit’ next to the referee details and save the section as complete again. You will see the option to “Send reference request” appear. After clicking this button, contact your referee to check they've received your request.
For more information about applications for postgraduate teacher training, visit our website.
