- You’ll be able to take unlimited resits, and will no longer be locked out for two years if you fail. Candidates who’re currently locked out will have the lock removed.
- You’re entitled to three attempts of the numeracy and literacy test, free of charge. A charge will only be applied from the fourth test attempt per subject.
- If you took one – or both – of the above tests for a second or third time between 24 October 2017 – 14 February 2018, you’ll be entitled to a full refund.
Refunds will automatically be issued by 31 March 2018. If you haven’t received a refund by then call learndirect on 0300 303 9613, so they can look in to this.
Need some more advice on the professional skills test? Check out our blog post or the Department for Education website for more information.
If you have any further queries, please get in touch on Facebook or Twitter.